24 Hour Emergency HVAC Service in Akron, OH
When your heat or air quits at night or on a weekend, Rodger That Heating & Cooling is available around the clock across Summit and Stark counties, with an honest fix that gets your home warm or cool again.
No heat during a winter cold snap
On a no-heat night, the fear is rarely about being uncomfortable. It's the pipes in the basement, and an elderly parent, a baby or the dog in a house that keeps getting colder. Northeast Ohio cold can arrive fast. On December 23, 2022, Akron-Canton went from 42 degrees to 5 below zero within a single day, with wind chills of 25 to 40 below across northern Ohio.
Our emergency service runs 24 hours a day, weekends included, for exactly that kind of night. While you wait, keep interior doors open so whatever warmth is left can circulate, and let faucets on outside walls drip.

A tech who actually shows up
Waiting all Saturday on a service window, with nobody calling and nobody coming while the house drops into the 40s, is a story Akron homeowners tell about other companies. When it's below zero outside, what you need most is someone who shows up and finds the problem.
When one customer's heat failed on a Sunday, our technician found the problem in about fifteen minutes, replaced a simple part, and had warm air blowing before the house got cold. That's the standard for an emergency call: get there, find what failed, and fix it.
Being pushed into a new furnace in the middle of the night
A dead furnace at midnight is when people are most likely to say yes to anything, and some companies count on that. Homeowners here describe techs paid on commission who turn an emergency call into a whole-system replacement pitch, sometimes without testing a single part.
Our technicians aren't paid on commission. On an emergency call, the job is to find what failed and get your heat or cooling back. If your system truly is at the end of its life, you'll hear that plainly, with the reasons, and you won't be pressured into deciding at 2 a.m.

Emergency fees that feel like a rip-off
Paying a hefty fee just for someone to walk in the door, then a second charge to swap an inexpensive part, is one of the most common complaints about after-hours HVAC calls. It leaves people feeling taken advantage of at the moment they had the least choice.
On an emergency call with us, you get a flat price for the repair before any work starts, so you can say yes or no knowing exactly what it costs. There's no clock running while a technician figures things out in your basement.
No air conditioning in a summer heat wave
Emergencies aren't only a winter problem. When the AC quits during a heat wave, an upstairs bedroom can turn dangerous for an older parent or a newborn, and the nights don't cool off enough to sleep.
Our 24-hour service covers air conditioning too. The technician starts with the parts that commonly fail on a hot day, like the capacitor and contactor, and checks the refrigerant, so a small failure gets a small repair instead of a sales pitch for a new system.

Before the technician arrives
Check that the thermostat is set to heat or cool, its batteries are good, and the breaker and furnace switch are on. Swap the filter if it's clogged. If you smell gas, leave the house and call your gas company or 911 from outside. If your carbon monoxide alarm goes off, get everyone out and call 911 before anything else. Otherwise, note any unusual sounds or smells, because they help the technician get to the real problem faster.
Frequently Asked Questions
Do you really come out at night and on weekends?
Yes. Our emergency service runs 24 hours a day, including weekends, for both heating and cooling. You get the same approach as on a weekday: a technician who tests the system, finds what actually failed, and gives you a flat price before any repair starts.
What counts as an HVAC emergency?
No heat in freezing weather, no air conditioning in extreme heat when someone in the house is vulnerable to it, and a system that's leaking water or making alarming noises all qualify. If you smell gas or your carbon monoxide alarm goes off, leave the house and call 911 or your gas company first. Once everyone is safe, we can inspect the system.
Will I know the price before you start?
Yes. Every emergency repair is quoted flat before any work begins, based on the part that failed. You can decide with the full picture, and you won't be billed by the hour while someone works in your basement. If a repair doesn't make sense for an aging system, you'll hear that too.
What should I do if my carbon monoxide alarm goes off?
Get everyone out of the house, including pets, and call 911 from outside. Don't go back in until responders say it's safe. Once it is, a cracked heat exchanger is one possible source worth checking. We inspect heat exchangers with a camera scope and show you the image, so you see the proof yourself rather than taking anyone's word for it.
How can I keep my pipes from freezing while I wait?
Keep interior doors and the doors under sinks on outside walls open, so warm air can reach the pipes. Let faucets on those walls drip slowly, since moving water is slower to freeze. Close the garage door if pipes run through it. A space heater can help in a cold room, but keep it well clear of anything that can burn and never leave it running unattended.
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